We provide Free Pickup and Delivery service within a 6KM range from our office. Just book your repair, and we'll take care of collecting and returning your device, no extra charge. For repairs beyond the 6KM radius, we can arrange doorstep service for customers, with the associated fee covered by the customer.
We offer Cash on Delivery for repairs up to a cost of 1000. Simply pay the repair amount upon delivery of your device, ensuring a hassle-free and convenient transaction process.
Any data or information stored on the device is your sole responsibility. We accept no liability for loss or corruption of such data. We highly recommend backing up your device onto an external drive before commissioning our service. The service center is not liable for any data loss.
In case of service delays or changes in the scheduled repair cost, the customer will be notified promptly. If the repair cost is not approved, the device will be returned without repair, based on the initially reported problem. The service center may charge a fixed cash consulting fee in certain cases.
Your purchase grants you personal access to the specified course content. Redistribution, resale, or unauthorized sharing of course materials is strictly prohibited and may result in legal action.
For password-protected devices, the password is required for service or quality checks. It is recommended to share the password after removing confidential data. If not possible, customers can provide the password during working hours for quality checks in their presence.
The service center is not responsible for any additional damage that may occur during repairs or attempts to troubleshoot by other service centers. The actual state of the device is not checked at the time of entering the worksheet. Any noticed damage will be communicated to the customer. Our warranty covers defects in materials and workmanship under normal use for a specified period. However, any issues arising from software updates are not covered under this warranty.
Devices with features such as water resistance may become inoperable after service. Customers are requested to understand that changes may occur during repairs, and cooperation is appreciated.
Devices notified as solved or not solved must be retrieved from the service center within 10 days. The management is not liable for damages occurring after 30 days. Unclaimed devices will be transferred to our central warehouse and disposed of after 2 months subject to bio-recycling
Ensure that complaints are resolved before leaving the center after service. Subsequent complaints may not be accepted to prevent misuse.
Note that if the warranty seal is broken after service, the customer will lose the subsequent service warranty.
Keep the invoice copy for further reference and usage.
Our website or services may contain links to third-party websites. These links are provided for convenience, and we do not endorse or take responsibility for the content or practices of those websites.
Any information shared with the service center, including but not limited to passwords and personal information, will be treated with confidentiality. However, the service center may disclose such information if required by law.
All legal complaints and disputes are within the jurisdiction of Bangalore Court.
We reserve the right to modify, amend, or update these terms and conditions at any time without prior notice. Users are responsible for regularly reviewing the terms to stay informed about any changes.
At MobFixer, our aim is to provide top-notch mobile repair services with a focus on customer satisfaction and transparency. In the rare event that your device encounters issues within the warranty period, simply bring it back with the receipt or Job Sheet No. We commit to investigating and responding within 1 working day. If the problem stems from the initial repair, we'll conduct further repairs free of charge. Should additional issues arise unrelated to the original repair, we'll discuss associated costs with you. We'll make two attempts to re-repair your unit, and if it remains faulty, a refund will be issued after verifying the issue. Your trust in MobFixer is valued, and we're here to ensure your mobile repair experience is hassle-free.
The refund period is limited to 3 months from the date of the mobile repair service. Refund requests made beyond this period will not be entertained.refund is only applicable for warranty services.
Customers are eligible for a full refund if they request it within the first 7 days after availing our mobile repair services.
For refund requests made within 15 days of the service date, MobFixer will provide an 80% refund of the total service cost.
Customers may receive a 50% refund if they request it within one month from the date of the mobile repair service.
Please note that refunds do not apply to spare parts used in the service.
Service charges are non-refundable under any circumstances.