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Terms & Conditions

1. Scope of Services

mobfixer.in provides smartphone, tablet, and electronic device repair services, doorstep/pickup repair solutions, and replacement parts. We reserve the right to decline service for any device at our sole discretion.

Free Pickup & Delivery: We provide free pickup and delivery service within a 6KM range from our office. For repairs beyond this radius, doorstep service can be arranged, with associated fees covered by the customer.

2. Pre-Repair & Diagnostic Disclaimers

Data Backup Responsibility:

It is your sole responsibility to back up all personal data, photos, applications, contacts, and media prior to handing over your device. mobfixer.in is not responsible for any loss, corruption, or recovery of data during diagnostic testing or repair.

Pre-Existing Issues & Concealed Defects:

Devices brought in with liquid damage, physical trauma, or previous unauthorized repairs may have hidden internal damage. We are not liable for pre-existing conditions or issues that manifest during diagnosis or repair (e.g., power failures, motherboard short circuits, or boot loops).

Loss of Water/Dust Resistance:

Opening any water-resistant device for repair compromises its factory seal. Post-repair, mobfixer.in does not guarantee water, liquid, or dust resistance, even if original-grade seals are replaced.

Password Protection:

Passwords or screen locks may be required for quality checks and diagnostics. Customers may provide these during working hours if confidential data cannot be removed prior to service.

3. Display & Screen Warranty Policy

All display replacements provided by mobfixer.in carry a limited warranty covering manufacturing defects and unresponsive touch functionality (unrelated to physical or pressure damage) for the duration specified at the time of repair.

Exclusions from Display Warranty (Void Conditions)

The display warranty will become immediately null and void under any of the following circumstances:

  • Software Updates & Screen Lines: Any single or multiple vertical or horizontal lines (green, white, pink, or colored) appearing on the display following a software update, OS upgrade, or firmware change are strictly excluded from warranty coverage.
  • Pressure Damage & Internal Fractures: Display lines, black spots, ink bleeding, screen flickering, or total display failure caused by external pressure (e.g., carrying the device in tight pockets, sitting on the phone, accidental pressing, leaning, or dropping) are not covered under warranty.
  • Important Notice: Pressure damage frequently fractures internal display layers without leaving any visible cracks, chips, or scratches on the outer glass surface. The absence of external glass damage does not indicate a manufacturing defect.
  • Physical & Liquid Damage: Any external cracks, chips, impact marks, deep scratches, bent frames, or exposure to liquid/moisture post-repair.
  • Third-Party Tampering: Any attempt to open, alter, or repair the display by unauthorized technicians or third parties after our service voids all warranty claims.
  • Inspection: Our technicians reserve the right to inspect internal display panel structures to verify whether an issue stems from a manufacturing defect or internal pressure/impact damage.

4. General Repair & Battery Warranty

Non-display repair services (e.g., charging port, speaker replacement) are covered under a limited warranty for the period specified on your official invoice.

Battery Warranty & Bulge Exclusion:

Battery replacements carry a limited warranty covering rapid battery drain or charging defects resulting strictly from manufacturing faults. Battery swelling, bulging, or expansion is strictly excluded from warranty coverage, as battery swelling is primarily caused by external factors post-repair—such as overnight overcharging, usage of incompatible/cheap chargers, heavy gaming/usage while charging, or high heat exposure.

The warranty covers replaced parts only and does not cover new damages, liquid ingress, physical trauma, or software modifications occurring post-service. Breaking the warranty seal voids warranty eligibility. Please retain your invoice copy for future service claims.

5. Pricing & Payments

Payment Terms: Full payment for repairs and parts must be settled upon completion of service, prior to or at the time of device delivery.

Accepted Payment Methods: Payments can be made via cash, UPI, credit/debit cards, or authorized digital wallets as displayed on mobfixer.in. Cash on Delivery is available for repairs up to ₹1000.

Diagnostic Fees: If a device is thoroughly inspected and diagnosed but you choose not to proceed with the repair, a nominal diagnostic/service fee may apply.

6. Unclaimed Devices

Devices repaired or evaluated by mobfixer.in that remain unclaimed for more than 30 days after notification of completion/readiness will be considered abandoned. We reserve the right to recycle, sell, or dispose of unclaimed devices to recover repair and storage costs.

7. Intellectual Property & Brand Names

All trade names, logos, and trademarks displayed on this site belong to their respective owners. mobfixer.in is an independent third-party service provider and is not affiliated with, authorized by, or endorsed by Apple Inc., Samsung, Google, OnePlus, or any other original equipment manufacturer (OEM) unless explicitly stated.

8. General Provisions & Legal Jurisdiction

Course Access and Usage: Course purchases grant personal access only. Redistribution, resale, or sharing of course materials is prohibited.

Legal Jurisdiction: All disputes fall under the exclusive jurisdiction of Bangalore Court.

Modification of Terms: mobfixer.in reserves the right to modify these terms without prior notice. Customers are responsible for reviewing updates.

Date of Last Update: 11/01/2025